Since eBay’s new paperless payment policy went into effect on 10/20/08, I’ve sold nine items out of my eBay store to nine different buyers. Seven of those nine buyers have written and asked the same basic question.

In addition, I’ve received emails from five potential bidders on various auction items with the same question.

What they have all said is, “The only payment option you show is PayPal. I don’t use credit cards on the net. Can I pay for this item with a check or money order?”

If eBay is determined to force their new paperless payment policy down the throats of both buyers and sellers, then they need to step-up and show they’ve got a pair by placing an explanation of the new policy on their home page large enough so it is impossible for buyers to miss it.

They need to show they have a pair by telling buyers they have taken on the roll of Big Brother and are making the buying experience safer and more enjoyable whether the buyer likes it or not.

Photograph by Steve Garry.

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